Returns & Exchanges
We want you to love your Kitsch essentials, but if you are not completely satisfied, we offer a 90-day return window for most items in their original packaging. Please note that for hygiene reasons, certain beauty and personal care products may be subject to final sale restrictions.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase.
Print Your Label
Select the items you wish to return and download your prepaid shipping label provided by our system.
Pack Your Items
Securely place your products back into their original packaging and attach the shipping label to the outside of the box.
Drop Off & Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing